DISPATCH
All orders received before midday Monday - Friday will normally be dispatched the same day. Orders received after midday, at weekends or on public holidays will be dispatched on the next working day.
If there is a problem with your order that prevents us from despatching it, for example it is not currently in stock in our warehouse, we will normally contact you within 24 hours of the order being received by us or on the next working day.
DELIVERY TIME & CHARGES
| Delivery | Countries | Delivery Time (from dispatch) | Cost | Free Delivery Limit |
| UK Mainland Express | 1-2 days | £5.75 | >£100 | |
| UK Mainland Standard | 3-4 days | £3.75 | >£100 | |
| UK Non-Mainland | Northern Ireland Channel Islands Isle of Man Isle of Wight Scilly Isles | 2-5 days | £10.95 | >£150 |
| Europe Zone 1 | Republic Of Ireland France Germany Netherlands Belgium Luxembourg Monaco | 2-5 days | £13.95 | N/A |
| Europe Zone 2 | Denmark Austria | 3-5 days | £15.95 | N/A |
| Europe Zone 3 | Spain Italy Slovakia Czech Republic San Marino Andorra Vatican City State | 4-8 days | £17.95 | N/A |
| Europe Zone 4 | Sweden Finland Portugal Norway Greece Iceland Switzerland Poland Bulgaria Cyprus Hungary Malta Romania Albania Armenia Azerbaijan Belarus Bosnia and Herzegovina Croatia Estonia Georgia Kazakstan Latvia Liechtenstein Lithuania Macedonia (FYR) Moldova Russia Slovenia Turkey Ukraine Montenegro Serbia | 3-6 days | £39.95 | N/A |
| International | TBC | £39.95 | N/A |
Whilst we have a Delivery Policy as outlined above and whilst we will use our best endeavours to meet those standards, because delivery is carried out by third party organisations we cannot guarantee the delivery times and periods as above stated.
Please ensure that someone is available at your delivery address to accept the goods, as a signature is required. If you are not present when the delivery is attempted, you will be left a card informing you what to do next.
OVERSEAS ORDERS
Cross Country Style does not charge any customs duties on international shipments. If any additional customs charges are incurred during your shipment, they are not calculated or monitored by us nor are they the responsibility of Cross Country Style. While we do not expect there will be any additional charges attached to your order, we recommend that you check with your local customs officials or Post Office for more information regarding importation taxes/ duties that may be applicable to your online order with us.
RETURNS
If you are not completely satisfied with your purchase, you can return it within 14 days of purchase in its original unworn condition with original packaging and labels and we will refund the product price. This will not include postage costs.
Address:- The Innovation Centre, Vienna Court, Kirkleatham Business Park, Redcar, TS10 5SH
Please ensure your name and address is clearly visible on the return. If you require an exchange please give us full details of your requirements. We recommend that you obtain proof of delivery for your return as we are not liable for goods lost in transit.
